Heys Helix 21-Inch Lightweight, Expandable Carry-On Luggage (Black) (Open Box)
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Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
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Free Local Pickup
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Heys Helix 21-Inch Lightweight, Expandable Carry-On Luggage (Black)...
Condition: Open Box
Condition Details: Fully functional item with opened or replaced packaging; essential accessories included.
The Heys Helix 21-Inch Carry-On Luggage is the lightest soft side luggage ever. With an innovative combination of 300D Polyester and lightweight components, Heys has once again created an incredibly lightweight design with uncompromising durability and functionality. The Helix's design combines simple and modern aesthetics with functionality. It comes in a premium Black color that looks chic and classy. The 360-degree spinner wheels allow for effortless motion in different terrains.
Mechanism
It features a Hinomoto spinner wheel system that spreads the load weight evenly for smooth and effortless rolling on different terrains. It has a push-button telescopic handle system with multi-stage locking heights for added ergonomics. Its interior is fully lined and features a buckled compression strap as well as a zippered divider to help you keep organized while traveling. The zipper-released expansion system creates up to 20 percent more packing space.
Safety and Protection
This carry-on luggage comes with a built-in TSA combination lock. These locks only allow certified TSA officials to open, inspect and re-lock your luggage if necessary. The combination of these features comprises an efficient luggage system that's a perfect companion wherever your travels may take you.
Heys Helix 21-Inch Lightweight Expandable Carry-On Luggage with Zippered Pockets (Black)
General
| Product Type | Carry-on luggage |
| Brand | Heys |
| Model | Helix 21-inch |
| Color | Black |
| Material | 300D polyester |
Capacity
| Expansion | Expandable storage capacity |
| Compartments | Multiple zippered pockets for organization |
Mobility
| Wheel Type | Hinomoto spinner wheels |
| Wheel Movement | 360 degree multi-directional |
| Handle Type | Telescopic pull handle |
Security
| Lock Type | TSA-approved combination lock |
Build
| Construction | Lightweight softside design |
| Durability | Reinforced fabric exterior |
Physical Specifications
| Dimensions | 21 x 14 x 9 inches |
| Weight | 6.05 lb |
Additional Features
| Use Case | Travel carry-on luggage |
| Portability | Easy maneuverability for travel |
| Organization | Interior straps and compartments for packing efficiency |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
