Shark EX251BRN CarpetXpert HairPro Carpet and Built-in Stain Cleaner with Tools and Cleaning Formula
Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 3 PM EST Mon - Friday will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
The Shark CarpetXpert HairPro combines upright deep carpet cleaning with a built-in spot and stain cleaner for homes that deal with tracked in dirt, spills, embedded hair, and pet messes. CarpetXpert technology combines a high speed brushroll, high-pressure PowerSpray, and strong suction to loosen and extract dirt from carpets and area rugs while helping avoid excessive saturation.
Built for Homes with Hair and Pet Messes
HairPro technology is designed to pick up deeply embedded hair without clogs, clumps, or hair wrapping around the brushroll. Shark states that the system captures up to 3X more pet hair, wet or dry, compared with other deep carpet cleaners based on hair collected in the dirty water tank.
Spot Cleaning Beyond the Floor
The built-in hose lets you move from upright carpet cleaning to targeted stain removal on upholstery, carpeted stairs, rugs, and other fabric surfaces. The included 3.5-inch Reversible Bristle Tool handles general spot cleaning, while the Integrated Crevice Tool reaches into narrower areas and edges.
PowerSpray delivers cleaning solution deep into carpet fibers without oversoaking them, helping reduce drying time. When used as directed with Shark cleaning solution, the system is also designed to remove persistent odors such as smoke and pet urine rather than simply covering them up.
Product
| Product Type | Upright Carpet Cleaner |
| Model | EX251BRN |
| Model Name | CarpetXpert HairPro |
| Color | Cobalt metallic, black and silver |
Cleaning System
| Carpet Cleaning Technology | CarpetXpert |
| Hair Management Technology | HairPro |
| Brushroll | High-Speed Brushroll |
| Solution Delivery | PowerSpray |
| Built-in Spot Cleaning Hose | Yes |
| Pet Hair Pickup | Yes |
| Included Accessories | 1 x 3.5-inch Reversible Bristle, 1 x Integrated Crevice Tool, 1 x 12 oz Deep Clean Pet Cleaning Solution |
Physical
| Item Weight | 20.7 lbs. |
| Listed Dimensions (DxWxH) | 14.99 x 44.11 x 14.18 inches |
| Listed Capacity | 28.74 fl oz |
Recommended Cleaning Areas
| Carpets | Yes |
| Area Rugs | Yes |
| Upholstery | Yes, with Hand Tool |
| Carpeted Stairs | Yes, with Hand Tool |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
